Packages can only be opened after payment is made.
Issues? Contact us after delivery for an immediate fix.
Couldn't load pickup availability
Hassle Free Return & Refund
At Sunehri Dastaan, we want your experience to be smooth and reliable. Below are our complete exchange, return, and refund terms.
EXCHANGES (Allowed for ANY Reason)
You may request an exchange for any reason within 30 days of receiving your order.
For all exchanges, the pickup and re-delivery charges will be paid by the customer.
Exchange Conditions
To be eligible:
The product must be in original condition
All tags, packaging, and accessories must be intact
The item must be unused
The original packaging should be returned with the product
Once we receive and inspect the returned item, your replacement will be shipped.
REFUNDS (Only for Damaged Items)
We only offer refunds if the delivered item is damaged or defective.
Important: Damage Claim Requirement
Customers must provide a continuous unboxing video, recorded from the moment the sealed parcel is opened. Still photos or videos recorded after unboxing will not be accepted.
Without the required proof, the claim will be decided at the sole discretion of Sunehri Dastaan.
ORDER VERIFICATION
Every order is packed under CCTV and documented internally. These packing records serve as the final proof of the items and quantities shipped.
SHORTAGE OR WRONG-ITEM CLAIMS
For any shortage or incorrect item complaint, you must also provide a continuous unboxing video starting from the sealed parcel.
Claims made without proper proof will be handled at the company’s discretion.
PRODUCT TAMPERING
If you suspect tampering:
Keep the original product
Keep the original packaging
Do not discard anything
We will guide you on how to send it back for inspection.
CONDITIONS THAT DO NOT QUALIFY
Items without original packaging
Items used, damaged, or altered by the customer
Exchanges requested without covering courier charges
The Foundation of Daily Elegance Beenish is where modern minimalism meets desi grace. Designed for the woman who values composed charm, this bag features soft front pleats and a refined, structured shape. Whether you are heading to a brunch, a business dinner, or a casual day out, its versatile aesthetic fits seamlessly with both sharp blazers and traditional eastern wear.
Material: Fine-textured faux leather
Design: Soft front pleats with a magnetic flap and concealed zip
Interior: Single compartment with an additional zip pocket
Dimensions: 10" × 6.6" × 2.5"
The Raina Box Clutch
The Statement of Luxury Radiant and unapologetically refined, Raina is crafted for the spotlight. This hard-box clutch features intricate stone sheet work and golden floral motifs that capture light from every angle. Equipped with gold-polished loop handles and a detachable chain, it is the definitive accessory for weddings, formal galas, and bridal looks.
Material: PVC + Intricate Stone Sheet
Structure: Hard Box Frame with Top Zip closure
Details: Gold Polished Loop handles and a detachable metal chain
